Insurance & Billing

If you were hurt in a car accident, your rehab may already be covered.

As an FSRA-approved kinesiology provider, Your Rehab & Fitness can submit claims directly to your auto insurer for eligible, approved rehabilitation services, reducing out-of-pocket payment and reimbursement paperwork when coverage applies.

FSRA-approved Direct billing MVA · Auto claims
Approved provider

Financial Services Regulatory Authority of Ontario

FSRA is the provincial regulator that oversees Ontario's auto-insurance service provider licensing. Licensed providers can submit forms and invoices through HCAI for eligible auto-insurance claims on behalf of clients injured in motor vehicle accidents.

What this means for you
→   Direct billing may be available for eligible, approved treatment
→   Less reimbursement paperwork to chase when coverage applies
→   Treatment plans submitted on your behalf
→   Progress documented directly to the insurer
How direct billing works

Four steps, mostly on our side.

01

You book

Call, email, or book online. Mention your accident and that you'd like to use your auto-insurance benefits.

02

You bring three things

Claim number, insurer contact, and adjuster name. That's usually everything needed to open the file.

03

We submit

Treatment plan, OCF documentation, and progress reports go directly from the practice to your insurer on your behalf.

04

You focus on recovery

Once the plan is approved, you show up to sessions. Eligible billing happens in the background.

For your first visit

What to bring.

If anything on this list is missing, don't worry — bring what you have and we'll work out the rest at the assessment.

  • Your claim number. Assigned by your insurer after the accident — usually on any correspondence they've sent you.
  • Insurer contact information. Company name, main phone or fax, and claims email if you have it.
  • Adjuster name. The person handling your file. Sometimes this is a case manager instead.
  • Any prior reports. Physio, physician, chiropractor, or imaging — helpful, not required.
  • A list of current symptoms and limitations. What hurts, what you can't do yet, and what you want back.
  • Comfortable clothing. You'll be moving. Layers help.
Common questions

Things clients and adjusters ask.

Am I eligible?

Coverage depends on your individual auto-insurance policy and current claim status. Most Ontario auto policies include some level of rehabilitation benefit under the Statutory Accident Benefits Schedule — but amounts and eligibility vary. Contact the practice directly and we'll walk through it with you.

Do I pay anything out of pocket?

For eligible, approved treatment under a direct-billed auto claim — no. Non-MVA services (personal training, fitness programming, non-covered assessments) are paid directly by the client.

What if my claim isn't approved yet?

You can still book an initial assessment. The assessment itself generates the documentation insurers often need to open or advance a claim. We'll work with what's available at the time of your visit.

Can I use extended health benefits?

Kinesiology coverage under extended health plans varies by provider and policy. Some plans cover R. Kin services; many do not. You'll receive a detailed receipt you can submit directly if your plan reimburses.

Do you work with referring physiotherapists or physicians?

Yes. Referrals are welcomed, and documentation is shared back to the referring clinician as requested. Kinesiology often complements physiotherapy rather than replacing it.

I'm an adjuster — what documentation do you provide?

Standard OCF forms, initial assessment reports, treatment plans, progress notes, and discharge summaries. Additional documentation is available on request.

Coverage disclaimer. Eligibility and coverage for kinesiology services depend on the individual auto-insurance policy and the status of the claim. This page is informational and does not guarantee approval of any specific treatment. For questions about your situation, contact the practice directly.
Not sure if you're covered?

Let's find out together.

A fifteen-minute conversation is usually enough to know whether you're eligible for direct-billed rehab, subject to insurer approval — and what to do next either way.

Check my eligibility Book a consultation